Defence Online

Type of document: Pre-information procedures
Country: United Kingdom
OJEU Ref: (2020/S 052-124916/EN)
Nature of contract: Supply contract
Procedure: Not applicable
Type of bid required: Not applicable

Prior information notice without call for competition
Supplies

This notice is for prior information only
Section I: Contracting authority
I.1) Name and addresses
Official name: CRM/ITSM System
Postal address: Central House, Beckwith Knowle, Otley Road
Town: Harrogate
Postal code: HG3 1UF
Country: United Kingdom
Contact Person: David Wilson
Email: David.wilson@college.pnn.police.uk
Internet address(es):
Main address:

Additional information can be obtained from:
the above mentioned address
I.4) Type of the contracting authority
Other type: Arms Length Body
I.5) Main activity
Public order and saftey

Section II: Object
II.1) Scope of the procurement:
II.1.1) Title: CRM/ITSM Software
II.1.2) Main CPV code: 48000000
II.1.3) Type of contract: Supplies
II.1.4) Short Description:
The College of Policing has a need to replace an existing CRM solution and IT service management tool. We would also like to explore solutions that provide facilities management and business administrative functions.
II.1.5) Estimated total value:
Value excluding VAT: 250000.00 Currency: EUR
II.1.6) Information about lots:
The contract is divided into lots: no
II.2) Description:
II.2.2)Additional CPV code(s)
Main CPV code: 48100000
Main CPV code: 48219300
Main CPV code: 48330000
Main CPV code: 48781000
Main CPV code: 48331000
Main CPV code: 48420000
Main CPV code: 48421000
Main CPV code: 48422000
Main CPV code: 48430000

II.2.3) Place of performance
Nuts code: UK
Main site or place of performance:The College has 4 locations• Old Queen Street, London• Ryton-on-Dunsmore near Coventry• Harperley Hall, Crook, Co. Durham• Harrogate
II.2.4) Description of the procurement
The College of Policing is holding a market engagement event on the 24th March 13.00. The purpose of the event is to share with the Market the College of Policings ‘As is’ state in relation to CRM, ITSM and other areas such as FM and business administration and to seek input on:
— the draft specification;
— the routes to market that we can take;
— how we package the requirement to obtain best value for money (i.e turnkey, indentify system and then procure delivery services, split into lots);
— alternative solutions or approaches;
— anything else we should consider before approaching the market.
The session will last approximately three hours and will be held at our Harrogate offices.
Prior to attending a draft of the specification will be issued to all parties who express an interest as well as further joining instructions.
Due to limited space we would request that only one representative from each supplier attends the event. The deadline for expressions of interest to attend the event will be Friday 20 March 2020.
If you wish to express an interest in attending the event please email – David.wilson@college.pnn.police.uk
If you have any questions that you would like to raise before attending the event please contact David Wilson via the email address above.
II.2.5) Award criteria

II.3) Estimated date of publication of contract notice:2020-04-15
Section IV: Procedure
IV.1) Description
IV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information

Section VI: Complementary information
VI.2) Information about electronic workflows
VI.5) Date of dispatch of this notice:2020-03-10